Mash Potato

Support

Something broken, confusing, or unfair? Tell us and we will look at it.

Get in touch

Email support@mashpotato.app. If you are reporting a bug, the film or group it happened in and roughly when helps a lot.

Reporting someone

Every message and every comment can be reported from inside the app — tap it and choose Report. You can also block someone from a direct message. Reports are reviewed and acted on; blocking takes effect immediately and does not wait on us.

Deleting your account

In the app: Profile → Account → Danger zone → Delete my account. This removes your ratings, scorecards, comments, messages, playlists and rubric presets. Groups you own hand over to the longest-standing member; a group with only you in it is deleted with the account. It cannot be undone.

Getting your data out

Profile → Account → Export hands you a JSON file with your solo ratings, your scorecards and one-liners, your comments, your playlists and your saved rubrics.